1. Introduction

Best IPTV SE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

Email address
WhatsApp phone number (if you contact us via WhatsApp)
Payment information (processed securely by third-party payment processors)
Username and password

2.2 Usage Information

We automatically collect certain information:

Device information (type, operating system, unique device identifiers)
IP address and general location
Streaming activity and viewing preferences
Service usage patterns
Technical data for service optimization

3. How We Use Your Information

We use your information to:

Provide and maintain our IPTV service
Process payments and manage subscriptions
Communicate with you about service updates and support
Improve and optimize service performance
Prevent fraud and unauthorized access
Comply with legal obligations
Send promotional communications (with your consent)

4. VPN and Privacy Protection

Our service includes built-in VPN protection to enhance your privacy and security:

We do not log your streaming activity when using our VPN
Your IP address is masked during streaming sessions
We do not track or store your browsing history
All connections are encrypted for maximum privacy

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in service delivery (payment processors, hosting providers)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with any merger, sale, or acquisition of our business
Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption of data in transit and at rest
Secure server infrastructure
Regular security audits and updates
Access controls and authentication protocols
Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements

When your subscription ends, we may retain certain information for legal and business purposes, but will delete or anonymize it when no longer needed.

8. Your Privacy Rights

Under GDPR and Swedish data protection laws, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Limit how we use your data
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at digitalkeyhubllc@gmail.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session and preferences
Analyze service usage and performance
Provide personalized content
Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some features of our service.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Sweden. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: digitalkeyhubllc@gmail.com
WhatsApp: Available via floating button